FAQEverything about Oumnio, pricing and your data

Frequently asked questions

Choose a topic. Can’t find your question? Feel free to email us.

General

Who is Oumnio for?

For organisations that carry out projects for clients, from freelancers to teams with dozens of people. It also works without external clients, with internal projects.

Can I set up Oumnio for my industry?

Yes. When you sign up, you choose your industry: marketing and web agency, IT service provider, accounting and advisory, construction and installation, or internal team. Oumnio then sets up the modules, terminology, statuses and sample work. You can also start empty. Afterwards you adapt everything to the way you work.

Does Oumnio work without external clients?

Yes. When you sign up, indicate that you work for your own organisation. You then work with departments instead of clients, and the client portal, support, sales and contracts are switched off.

Which languages is Oumnio available in?

Dutch and English.

Trial and pricing

How does the trial work?

You try Oumnio free for 14 days, without payment details. Afterwards you decide whether and with which plan to continue.

What happens after the trial?

If you choose a plan and a payment method, your account simply continues. If you do nothing, your account is paused after a short grace period. You can also continue on the free plan.

Is there a free plan?

Yes. Free is free forever, for 1 user with up to 3 clients and 1 GB storage. No payment details needed.

Do I pay per user?

No. You pay one fixed monthly price for your whole organisation, within your plan’s maximum number of team members, clients and storage.

Can I switch plans or cancel?

Yes. A monthly plan can be cancelled monthly and changes take effect immediately. On a yearly plan, upgrades take effect immediately; downgrades take effect when your paid year ends.

How do I pay?

You pay securely via Mollie, monthly or yearly. With yearly billing you get two months free. All prices exclude 21% VAT.

Data and security

Where is my data stored?

Oumnio’s database is in the EU, in Frankfurt. Oumnio is made in the Netherlands, with the GDPR as the starting point.

Does my data go to an AI company?

No. The smart layer runs inside Oumnio and only learns from your own data. Nothing is sent to an external language model, and every suggestion shows why it is made.

Who can see which data?

With roles and permissions you decide what each team member can see and do. In the client portal, clients only see their own projects and questions.

Can I require two-factor authentication?

Yes. You set per role whether two-factor authentication is required.

Switching

Can I bring my existing data?

Yes. You import clients, projects, tasks and hours via CSV.

Can I switch from Trello or Asana?

Yes. You import a Trello board as JSON and an Asana project as CSV. Lists and sections become statuses, cards and tasks become tasks, and subtasks come along.

Can I connect my calendar?

Yes. You subscribe your own calendar to your planning in Oumnio with a calendar link.

Features

Can the client portal run on my own domain?

Yes, from the Team plan. Your clients then log in at your own address, with your own logo.

Is there an API?

Yes, from the Team plan. With the API and webhooks you connect Oumnio to your own systems.

Can I get notifications in Slack or Teams?

Yes, from the Solo plan.

Just try it

14 days free, no payment details. Or start with the free plan.

Start free trialView pricing